Featured Service
Hay Fever and Allergy Support
Get advice and selected treatment options for sneezing, a blocked or runny nose, itchy eyes and other suitable allergy symptoms.
Explore Allergy Support
Everyday Online Pharmacy Support
Practical Health Support for Everyday Concerns
Access confidential guidance and selected treatments for allergies, migraine, digestive symptoms, sinus and throat concerns, travel sickness and smoking cessation.
Every request is reviewed individually to help ensure that the recommended care is appropriate for your symptoms, health and current medicines.
✓Confidential online assessment
✓Individual pharmacist review
✓Responsible treatment decisions
Available services and treatments are subject to individual clinical
suitability, verification and pharmacist approval.
Explore Our Services
Support for Common Everyday Health Needs
Choose the area that most closely matches your concern. The pharmacist may recommend self-care, another treatment or a different healthcare service.
Featured Service
Migraine and Recurring Headaches
Access guidance for previously diagnosed or suitable migraine symptoms, including throbbing headache, nausea and sensitivity to light or sound.
Explore Migraine SupportHeartburn and Acid Reflux
Get support for suitable burning discomfort, sour taste, indigestion or reflux symptoms.
Explore Reflux SupportSinus and Throat Symptoms
Access guidance for suitable sinus pressure, nasal congestion or sore-throat symptoms.
Explore Sinus and Throat SupportTravel Sickness Support
Get guidance for suitable dizziness, nausea or vomiting associated with travel.
Explore Travel Sickness SupportStop Smoking Support
Explore suitable products and professional support for nicotine cravings and withdrawal.
Explore Stop Smoking Support
Keep only the services and treatments that Pharma Available currently supplies.
Find the Right Support
Not Sure Which Service You Need?
Several common conditions can cause similar symptoms. Start with your main concern and complete an assessment rather than diagnosing the cause yourself.
Sneezing, Itchy Eyes or a Runny Nose
Symptoms that worsen around pollen, pets or dust may need allergy assessment.
Allergy and Hay Fever SupportThrobbing Headache with Nausea
Recurring headache with light or sound sensitivity may need migraine assessment.
Migraine SupportBurning Chest or Sour Taste
Symptoms that worsen after eating or lying down may need reflux assessment.
Heartburn and Acid Reflux SupportFacial Pressure and Blocked Nose
Pain around the cheeks, eyes or forehead with congestion may need sinus support.
Sinus SupportNausea During Travel
Dizziness or sickness caused by movement may need travel-sickness advice.
Travel Sickness SupportNicotine Cravings and Withdrawal
Cravings, irritability, restlessness or poor concentration may occur when quitting.
Stop Smoking Support
This guide does not provide a diagnosis. New, severe, persistent, rapidly
worsening or unexplained symptoms may require GP, NHS 111 or emergency assessment.
Choosing the Right Care Route
Getting You to the Right Level of Care
Online pharmacy support can be convenient for suitable everyday concerns, but not every symptom can be safely assessed or treated remotely.
Pharmacy Support May Be Suitable
- Symptoms are mild or moderate
- The condition is familiar or previously diagnosed
- There are no urgent warning signs
- You can provide accurate medicine and health information
- Photographs or verification can be supplied when requested
- The concern falls within an available pharmacy service
Another Healthcare Service May Be Needed
- Symptoms are severe or rapidly worsening
- This is the first occurrence of an unusual symptom
- You have breathing difficulty, fainting or confusion
- Examination, testing or monitoring is required
- Treatment has repeatedly failed
- The concern involves pregnancy, a child or a vulnerable patient
- The concern is outside the pharmacist’s service criteria
Pharmacy First and service availability
Pharmacy First pathways and eligibility vary by condition, age, service commissioning and pharmacy authorisation. Pharma Available should mention or promote a specific pathway only when it is currently commissioned and authorised to provide that service.
Simple Online Process
How to Request General Health Support Online
Your request is reviewed individually, and another healthcare route may be recommended when online pharmacy treatment is not appropriate.
Select Your Concern
Choose the service that most closely matches your symptoms or treatment needs.
Complete Your Assessment
Provide accurate symptom, medicine, allergy and medical-history information.
Pharmacist Review
A professional reviews your request and may ask for verification or more details.
Receive a Clinical Decision
The pharmacist may approve treatment, recommend self-care or redirect the request.
Ready to check your treatment options?
Start My General Health Consultation
Start the confidential assessment for an individual pharmacist review.
Completing an assessment, providing verification or making a payment does not guarantee treatment approval.
Why Choose Pharma Available?
General Health Support That Is Private, Practical and Responsible
Our online process provides a convenient route to pharmacy guidance while keeping individual suitability and patient safety at the centre of every decision.
Confidential Assessment
Share symptoms and health information through a private online process.
Individual Review
Every request is considered according to symptoms, conditions and medicines.
Responsible Decisions
Medicine is provided only when the pharmacist considers it safe and appropriate.
Clear Guidance
Receive treatment instructions, side-effect information and referral guidance.
Convenience should never replace the right level of care.
Start a Health Consultation
The pharmacist may direct you to a GP, NHS 111, emergency care, a dentist, optician or another specialist service when online treatment is unsuitable.
Common Questions
General Health Frequently Asked Questions
Find clear answers about confidentiality, suitability, medicine combinations, repeat treatment and referrals.
Yes. Your information is reviewed privately as part of the clinical assessment process.
No. Treatment is provided only when the pharmacist considers it clinically appropriate and safe.
Some common symptoms can be assessed online, but new, unusual or unclear symptoms may require GP examination or testing.
The pharmacist may request photographs, identification, blood-pressure information, medicine evidence or further symptom details.
Do not combine medicines unless the pharmacist confirms they are suitable together. Different products may contain the same active ingredient.
The pharmacist may recommend self-care, another treatment or assessment by a GP, NHS 111 or another healthcare service.
Age limits vary by condition and medicine. A parent or guardian may need to provide information, and some children require face-to-face assessment.
Recurring, worsening or treatment-resistant symptoms may require examination or investigation rather than repeated online treatment.
Professional Everyday Health Support
Get the Right Support for Your Health Concern
Explore available general-health services or complete a confidential online assessment for an individual pharmacist review.
✓ Confidential online assessment
✓ Professional pharmacist review
✓ Responsible treatment decisions
✓ Discreet service
General-health treatments are subject to individual clinical suitability,
verification, availability and pharmacist approval. Online pharmacy
services are not suitable for emergencies or every type of symptom.